Privacy Policy


Privacy Policy Maintaining the privacy of everyone who visits this web site, or responds to any interactive advertisements, is a principal concern of GOJO Industries. This Privacy Policy Statement is intended to inform visitors of the ways in which GOJO gathers and maintains personal and statistical information. The privacy practices and methods detailed in this statement apply only within the boundaries of the applicable standards, laws, and requirements, and how they apply to the web site or interactive banner you are visiting.

The Information that GOJO gathers 
GOJO Industries collects both personal and aggregate, or statistical, information from its visitors. This information helps to customize an online experience that is both productive and pleasant. Knowing more about you allows GOJO to offer those features and services that will best suit your needs. By using the information gathered from visitors, GOJO can develop new products and services that will benefit you.

Personal Information 
Personal information is any information that can identify an individual or their private assets. This includes, but is not limited to, your name, mailing address, and telephone number. In the case of placing an order through a GOJO site, we will require your credit card information. If you decline to volunteer any personal information you will still have access to this web site. However, you may not be able to receive product information or participate in certain promotions offered through the web site or any interactive advertisements.

Aggregate Information 
Aggregate, or statistical, information is non-personal information gathered about the general uses of the site and its visitors. At times,non-personal information may be requested about you on a voluntary basis, such as: gender, household size, zip/postal code, hobbies,and preferences.

Children's Privacy Statement 
GOJO Industries does not participate in the solicitation of personal information from children (anyone under the age of 18). If you wish to contact GOJO Industries, and are under the age of 18, we would like you to ask a responsible adult to contact GOJO for you.

Information Collection Methods 
GOJO may, at times, choose to make use of cookies or web beacons to collect information from those who visit the site. At no time will the cookies or web beacons that are implemented by GOJO gather any personal information from visitors. Any advertisement appearing on a GOJO web site from a third party may use cookies and/or web beacons. GOJO has neither control over such third party cookies or web beacons nor information about them. 

Cookies 
GOJO uses cookies to improve its web site by making it more enjoyable and productive for visitors. To do this, GOJO may store some information on your computer when you view the web site or any interactive advertisement. These small text files, commonly known as "cookies," help GOJO improve your visit in many ways. For example, they help you avoid the need to log-in during return visits to the web site, and they give GOJO the ability to customize a web site or advertisement so that it better matches your needs. Most browsers can be configured to reject cookies or inform users when cookies are being sent.

Web Beacons 
Web beacons are site instrumentation that helps GOJO to determine the kind of response the online activities generate. For example, web beacons can document how many times a page has been viewed or how many of the e-mails, requested by visitors, are actually opened. Generally, any electronic image that is part of a web page or html-based e-mail, including ad banners, can act as a web beacon.

Personal Information 
Although, as mentioned previously, visitors to this web site are not required to provide personal information to use the site, GOJO does collect personal information from visitors on a voluntary basis.

Some GOJO sites may offer special services such as:
  • Product Samples
  • Contests
  • The chance to participate in polls or express opinions
  • Subscriptions to newsletters and other services
  • The chance to participate in online forums or communities
  • The ability to make purchases online
You will have to volunteer some information in order to take advantage of these features. Further details about these features are listed below.

Registration, Subscriptions, Requests for Product Samples, and Purchases
Visitors may need to register through an online form to benefit fully from this web site. In doing so, they will be required to create a user ID and password and/or provide some personal information. Before they can register for certain services or become a member of certain communities, visitors may be asked to submit information such as their name, e-mail address, home address, and zip/postal code. You can choose not to receive, or to stop receiving, any e-mail from GOJO Industries.

Contests and Sweepstakes 
On occasion, GOJO may run contests, sweepstakes and other promotions. To participate in these events, you may be asked to provide personal information that is needed to administer the event and to notify winners.

Questionnaires, Surveys, and Polls 
Occasionally, GOJO may ask visitors to participate in surveys and polls about their needs, interests, and opinions. With this information, GOJO can offer services and products that better meet your needs. Participation in such surveys is both voluntary and optional.

Contacting Customer Service 
Should you contact customer service representatives or webmasters with feedback or questions about your experiences with GOJO products/services, you will be asked to provide some personal information for the purpose of record keeping and follow-up procedures.

How the Information Is Used - Personal Information 

We may use your personal information to contact you with such information as:
  • marketing or promotional materials
  • responses to your questions or comments
  • clarification of the information used to process or ship orders for the products or services requested through the web site
To accomplish these goals, GOJO may also supplement or combine your personal data with information gathered from third parties.

In addition your personal information may also be used to:
  • improve GOJO Industries' promotional and marketing campaigns
  • statistically investigate how the site is being used
  • improve the content of the site, including product offerings
  • customize the content, design, and services of this site

Your personal data may also be used to provide you with information, such as: targeted banners, new services, promotions, and web site content. This will be done when GOJO desires to specifically design these features to match your interests. This practice improves the site by allowing GOJO to adjust content so that the needs of individual visitors are met. Although GOJO Industries does not collect personal information automatically, the company may combine non-personal information, such as is gathered through cookies, with previously submitted personal information.

Aggregate and Statistical Data 
Web log information will be used to help modify this web site and determine the popularity of its various features, as well as for other administrative purposes. This information may also be used to help identify any individuals attempting to illegally enter or damage the web site. If there is reason to believe that there is evidence of an infringement concerning computer security or related laws, GOJO may share web log information with the appropriate law enforcement agencies.

Sharing and Transferring of Information

How GOJO Industries Might Share Your Information
Unless you provide your consent to do so, GOJO Industries will not share or sell personal information gathered during your visit to any organizations other than GOJO Industries and its affiliates. However, GOJO may share aggregated and statistical data with its partners, such as the number of individuals that visited a page devoted to a specific joint product or promotion.

At times, GOJO may need to share personal information with its contractors, agents, or partners, because of services that these individuals and organizations provide. These vendors must sign a confidential non-disclosure agreement with GOJO. This data may not be shared with or sold to any other parties. Furthermore, contractors, agents, and partners receiving this information from GOJO are prohibited from using it for any purpose other than providing services for GOJO Industries. For example, GOJO may provide personal information to other entities for data processing services, for contacting winners of contests, or for the distribution of requested product samples or information.

GOJO Industries reserves the right to share personal information about web site visitors in response to duly authorized requests from government and law enforcement agencies, as well as when otherwise required by law to do so.

Information Transfers 
Ordinarily, your personal information will be stored in the company's databases. Although, these databases are located in various geographical locations, the data protection standards are universal, regardless of the physical location of the information.

Information Security and Responsibility 
Because privacy is important to you, GOJO will take reasonable precautions to keep your personal information secure from loss, misuse, or alteration. While some individuals and organizations associated with GOJO Industries may be given access to your personal information in order to provide services, they are required to keep this information confidential and are prohibited from using it for any purpose other than carrying out those services. In addition, when credit card information needs to be transferred, GOJO Industries utilizes secure socket layer (SSL). SSL uses encryption technology to protect your data.

Accessing Your Personal Information 
Accessing, Correcting, Updating, and Deleting Personal Information
As you control the personal information about you by GOJO Industries, you can:
  • Request a copy of the personal information that is on file about you
  • Request corrections or updates to your personal information
  • Request that your personal information be removed from GOJO records.
Contact us at privacy@GOJO.com or at:

Privacy Compliance Coordinator 
P.O. Box 991 
Akron, Ohio 44309

GOJO Industries will use reasonable efforts to provide you with the information you request as well as to correct any inaccuracies or delete this information.

At times, GOJO Industries sends e-mails describing new products, services, or promotions to visitors who have optioned (opt-in) to receive these messages. Because these services are completely optional, you may opt-out at any time.

Contacting GOJO Industries 
GOJO is dedicated to working with you about your privacy concerns, so that a swift and equitable resolution is reached. Please send your questions or comments regarding GOJO privacy practices either via e-mail at: privacy@GOJO.com, or via a letter to:

Privacy Compliance Coordinator 
PO Box 991 
Akron, Ohio 44309

GOJO Industries will be glad to respond to your questions and comments.

Links to Other Sites 
Some GOJO websites may contain links to other web sites. GOJO is not responsible for either the privacy practices or the content of these sites; it is recommended that you read the privacy policies of every site you visit.

Your acceptance and compliance with GOJO Privacy Practices 
The use of this and any other GOJO site or interactive banner ad signifies your acceptance of this Privacy Statement and your agreement to adhere to the terms and conditions posted. Please do not use this site or submit any personal information if you disagree with any of these terms. The terms and conditions described in this statement are subject to change without notice. GOJO advises its visitors to check back periodically.