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Person's hand reaching for a pump of PURELL hand sanitizer from a PURELL ES8 dispenser

Hospitality and Leisure Labor Shortages: 3 Simple Ways to Save Staff Time and Show Guests You Care

Michael Herbkersman

5/26/2023

By Michael Herbkersman

Market Development Manager, GOJO Industries

As the 2023 summer travel season rapidly approaches, the Travel, Hospitality, and Leisure industries are bracing for what might be a record year. It’s no secret that travel and leisure are back. Individuals and families are ready to get back to traveling to their favorite hotels, resorts, and attractions. The industry expects summer travel numbers to meet and likely exceed pre-pandemic levels.

From airlines and airports to hotels and theme parks, the entire industry realizes more than ever the importance of providing a positive guest experience. However, an industry-wide labor shortage is making it difficult for operators and managers to maintain some of the standards their guests have come to expect. But it is possible to decrease the labor and maintenance burden on your staff while providing a clean, inviting guest experience.

3 Easy Ways PURELL® Products Can Help Save Time and Enhance Guest Experience:

  1. Stop Changing Batteries in Hand Sanitizer and Soap Dispensers

    Yes, you heard me correctly. PURELL® ES8 Touch-Free dispensers are designed with Energy-on-the-Refill technology. Energy-on-the-Refill means that each new hand sanitizer or soap refill comes with its own energy source – a coin cell battery that’s integrated into the refill. woman cleaning handsAs a result, when you replace the empty refill, you get fresh product and fresh energy in one simple step. This helps save time, labor, and money.  

    The Energy-on-the-Refill technology lets you and your staff take your mind off dispenser maintenance while effectively promoting hand hygiene. Plus, Energy-on-the-Refill helps ensure that your dispensers are always ready for use, which can naturally reduce customer complaints. (For more, read this blog: "Energy-on-the-Refill: A Touch-Free Solution with Labor and Waste in Mind.")

  2. Stop Crawling Under Sinks to Change Soap Refills

    Refilling public restroom soap under sinks is a consistent hassle for busy airports, hotels, casinos, and other high-traffic facilities. Facility managers have a tough job keeping counter-mount dispensers full and operational, especially because of the time-consuming and hazardous removal of ADA panels.

    The PURELL CXR REDIFOAM™ System refilling counter-mount soap dispenseris a game-changing counter-mount system with a top-fill design that reduces labor by 57 percent and eliminates safety concerns.* With commercial-grade construction above and below the counter, the system has been designed with all metal components that are built to handle frequent use and keep soap systems operational. Additionally, CXR is a closed system, using medical-grade connections for an airless refill, with no drips or spills, and does not allow for the introduction of germs into the reservoir.

  3. Ditch the Foodservice Red Bucket and Rag and Reach for the New Standard in Surface Sanitizers
  4. Keeping on-site foodservice areas clean and as germ-free as possible is an important job. Once a hallmark of the front-of-house foodservice world, the red bucket and reusable cloth can actually do more harm than good and are often viewed negatively by guests. With fewer staff members to turn tables between guests, every move is important. For this reason, many operators are switching to a faster and more convenient solution often in the form of ready-to-use surface sanitizing wipes.

    From a brand your guests trust, food worker cleaning tablePURELL® Foodservice Surface Sanitizing Wipes are fast, effective, and ready to use, which helps clean tables quickly, reduce the risk of cross-contamination, and let your staff get back to what they do best – taking care of your guests. In addition to the convenience and portability of the 72-count flowpack, they are effective against COVID-19 and norovirus and are approved for use on food-contact surfaces with no rinse required. They also have the EPA's lowest toxicity rating and require no handwashing after use. And because they’re ready to use, you can help avoid the risks associated with the bucket and rag. (For more, read this blog: "Unobservable Risks Associated with Reusable Wiping Cloths and the 'Red Bucket' Practice.")

With unprecedented labor shortages impacting the travel, hospitality, and leisure industries, every labor-saving step matters. Be prepared for a busy summer travel by taking the three steps above to save your staff’s time and enhance guest experience.

Businesses interested in learning more, should contact their GOJO distributor, click here to schedule a meeting with our representatives, or find a distributor now.


*Compared to our traditional cartridge system that is loaded from under the counter. Action Based Research, 016-095 Top Fill Counter Mount / Soap Dispenser CLT Research, 27 February 2018.
1. GOJO Industries, Inc., Market Research - External Market Research, 007-021, 2014.

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